Start firefox in safe mode

How to Start Firefox in Safe Mode?

In the current version of Firefox, the “Safe Mode” menu item has been replaced by “Restart with Add-on Disable”. It still receives the same “safe mode” effect if you are experiencing a bug or problem when you open Safe Mode disappears, then the problem is probably due to your addon.

Start Firefox in Safe Mode Using Firefox Menu

  1. Open Mozilla Firefox This method shows two ways to restart Firefox in “safe mode”, with disabling all your add-ons.Start firefox in safe mode
  2. Click on the menu icon This icon looks like three horizontal grey bars, it is located on the right-hand side of your screen, as your address bar (URL) on the same tab. When you click it, you should open a small menu. [1]
    Alternatively, disable the add-on in the top menu, click on Help → Restart, and go to “Continue in safe mode”.Start firefox in safe mode
  3. Open Help Click the small, fourth question mark icon at the bottom of the menu that you just opened. This will open the help menu when you click on the question mark, a list of options should be visible.Start firefox in safe mode
  4. Disable click with Add-on Disabled Select Add Restart with Add-on Disabled Firefox will immediately close and reopen. After using Firefox, take a screenshot or bookmark this page to continue using these instructions.
  5. Click Continue in the safe mode. When Firefox restarts, a pop-up should appear. To enter safe mode, click continue in safe mode.
  6. Disable add-ons one by one if the Safe Mode fixes your problem, then possibly due to the add-on, turn off Firefox and open it normally again. Use the top menu to access the tool → Add-on, and disable the add-on that you think might cause problems. Continue restarting Firefox and disable individual add-ons unless the bug is isolated.
  7. Reset Firefox completely if nothing works If the safe mode does not fix your problem, then you can remove Firefox’s default status and delete all your favourite preferences, bookmarks, passwords and add-ons. Repeat the steps above to restart Firefox in safe mode. This time, instead of “Continue in safe mode”, press Reset Firefox.
    If you see a list of checkboxes instead, you are using Firefox version 14 or below. You can see all these boxes for a similar effect in 2nd option, but updating the latest Firefox can be an easy way to fix some bugs.
    If you see only the “Continue in safe mode” option, then try switching to the default profile and try again 3rd option.
    Your data will be saved in a new folder called “old firefox data” If you are creating a new Firefox profile, you can move harmless data over option (4).

Refresh Firefox almost has done

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Firefox Troubleshooting & settings

Firefox Troubleshooting & settings

If your Mozilla Firefox web browser is not working properly, slow, buggy, or unwanted toolbars, adware and other unwanted third-party browsers with hijacked extensions or add-ons, then you have Firefox default to its default Can reset in settings, which can help fix many issues.

Refresh firefox almost done

Here’s how to reset and refresh Firefox so that it can be restored to the original default state:

  • Open Firefox menu Depending on the Firefox version, you can click on the three stacked line icon on the upper right corner,
  • or click the Firefox drop-down menu in the upper left corner or press the Alt key to reveal the menu bar.
  • Open the help menu (new version is icon mark as shown in the image below). Refresh firefox almost done
  • Select Troubleshooting Information.              Refresh firefox almost done
  • Note: You can type in the address bar to go directly to the “Troubleshooting Information” page:
  • Double-click on the troubleshooting information page and confirmation dialogue, click Reset Firefox or Refresh Firefox. Refresh firefox almost done
  • Firefox will shut down and restart to reset or refresh. When this is done, a window will list the imported information. Click on the finish and Firefox will open.
  • Note: Reset and Refresh Essentially done the same thing, depending on the version of Firefox you use, you will only see one of them.
  • Resetting or refreshing the Firefox feature works by creating a new profile folder and copying only important data from the old profile. The profile folder stores all your Firefox settings and personal information Reset and refresh Extensions and themes, website permissions, modified browser preferences, search engine, site-specific preferences, download history, DOM storage, security settings, download actions, plug-in Settings, toolbar optimization, user styles and social features are erased.

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Mozilla Firefox Troubleshooting

Mozilla Firefox Troubleshooting

Many problems with Firefox are due to faulty extensions or themes, incorrect settings, or corrupted files. If Firefox does not work properly (or not at all), do not panic! This step-by-step instruction will help you in Mozilla Firefox Troubleshooting.

Method 1: Restart Firefox

Open the “File” menu or Firefox menu, then select “Exit Firefox” (Do not use the Close button on the top-right corner of the window). If Firefox works inappropriately, repeat this step and restart your computer.

Mozilla Firefox Troubleshooting

Method 2: Clear Firefox Cache

Many problems with loading web pages can be solved by clearing Firefox’s cookies and cache. Open the “Tools” menu, then select “Clear Private Data”, select the following items, then click “Clear Private Data Now”:

  • Download History
  • Cash
  • Cookies

firefox browser support number

Method 3: Use Firefox’s Safe Mode

Mozilla Firefox Troubleshooting

  • Sometimes add-ons for Firefox (extensions or themes) can cause problems. Safe Mode runs Firefox with your add-on disabled To start the safe mode, follow these steps:

Mozilla Firefox Troubleshooting

  • Make sure Firefox is off (open the “File” menu, then select “Exit”)

Mozilla Firefox Troubleshooting

  • Click the Start button, open All Programs list, and navigate to the Mozilla Firefox folder. Select “Mozilla Firefox (Safe Mode)”

Mozilla Firefox Troubleshooting

  • When the safe mode dialogue box appears, click on “Continue in safe mode”

Mozilla Firefox Troubleshooting

  • If the problem is not in safe mode, and the reason for the possibility of an extension or theme. Read more troubleshooting extensions and theme articles on the Firefox Support website for more information.

Still, you are in trouble? Call us @ 1-855-969-1880.

Mozilla Firefox Technical Support

Mozilla Firefox Customer support Number

our expert team has more than 10 years of experience in working with my firefox If you have any queries or issues regarding the Firefox technical support.

our expert team has a unique record of more than 1000 satisfied customer issues is solved till days so you don’t have to worry about your errors you can call 24/7 to our expert’s team.

Firefox keeps crashing on startup and their solution

A crash is what happens when Firefox closes or quits unexpectedly and the Mozilla Crash Reporter appears.

If Firefox keeps crashing when you open it, this article will show you how to get it working again.

Other problems with crashing:

If Firefox starts without crashing but then crashes, later on, see the Firefox crashes – Troubleshoot,

Prevent and get help fixing crashes

If Firefox will not start at all, but the Mozilla Crash Reporter appears, See the Firefox will not start – find solutions article or call us an expert team.

Need help?  Call 1-855-969-1880 Firefox support.

Update Mozilla Firefox to the latest version

Update Mozilla Firefox to latest version:

Update Mozilla Firefox, By default, Firefox is automatically set to update itself, but you can always make manual updates. Such as:

  1. Click the menu button, click on the help and choose About Firefox.
  1. Firefox will be open about the window and will start searching  Firefox updates and download them automatically. Update Mozilla Firefox
  1. When updates are ready to be installed, click Restart Firefox to Update. 

Important: If the update did not start, did not complete or there was any other problem,  then you can call to our technical support team at 1-855-969-1880 toll-free number.

Method 1: Manually Updating Firefox

Mozilla Firefox

1. Open the Firefox app This is a circular icon depicting a foxy curved around the world.

Mozilla Firefox

2. Click on Firefox in the upper left corner of the screen.

Mozilla Firefox

3.Click on About Firefox, Firefox will open a dialogue box, then check and download any available updates.

Mozilla Firefox

4. To update click Restart Firefox in the dialogue box, Updates will be installed when Firefox is restarted

Mozilla Firefox

Method 2: Configuring Automatic Updates

Mozilla Firefox

1. Open Firefox app it depicts a fox curved around the world is the icon.

2. Click on Firefox in the upper left corner of the screen.

Mozilla Firefox

3.Click Options.

Mozilla Firefox

4. Click on Advanced This is at the bottom of the menu on the left side of the window

Mozilla Firefox

5. Click on Update This is a tab at the top of the window, below the “Advanced”.

Mozilla Firefox

6.Select the “Firefox Update” setting, click the radio button next to one of the following:

“Automatically install updates (recommended: better protection)”

“Check for updates, but let you choose them to install them”

“Never check for updates (not recommended: security risks)

7. Close option by clicking on “install updates automatically” Your updates settings are now configured

For more queries Call +1-855-969-1880  for Firefox support.

Firefox freezes every few seconds

Fix Firefox freezes every few seconds

Firefox freezes every few seconds, need help? When scrolling or typing in a text field, the Fire Fox will stop for a moment(stutter) all the unresponsive for one second will work fine for a few seconds and then it will be stutter for re-annoying, chrome Does not stutter on the same website (which are all websites – anything with a scroll bar or text box) in the same way in safe mode. The solution for Firefox errors and more support is here only.

Firefox Errors Solutions

Refresh feature (called “reset” in old Firefox versions) can fix many issues by restoring Firefox to its factory default position while saving your bookmarks, history, passwords, cookies and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar optimization, and some preferences. Refresh FireFox – Reset the add-ons and settings article for more information.

To Refresh Firefox: Follow these step

Step 1-

Open the Troubleshooting Information page using either of these methods:

Step 2-

Click the menu button, click Help and select the troubleshooting information. You should open a new tab with your troubleshooting information.

Step 3-

If you are unable to access the Help menu, type: Support in your address bar to bring the troubleshooting information page.

Step 4-

At the top right corner of the page, you should see a button that should show “Refresh Firefox” (“Reset Firefox” in old Firefox versions). Click on it.

Step 5-

Firefox will stop after the refreshing process is complete, Firefox will display a window with the information being imported.

step 6-

Click Finish and then Re-open Firefox.

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Firefox System Requirements and Recommendations

System Requirements and Recommendations for Firefox

Below are the Firefox system requirements required to install Firefox and run successfully on an operating system listed given:
Recommendations are also given so that your Firefox can work proper


firefox system requirements

Software Requirements

Linux distributors provide packages for your distribution which have different requirements.

Firefox will not run on Linux without the following packages.

  • GTK+ 2.18 or higher
  • GLib 2.22 or higher
  • Pango 1.14 or higher
  • X.Org 1.0 or higher (1.7 or higher is recommended)
  • libstdc++ 4.3 or higher

The following packages are recommended for optimal functionality.

  • NetworkManager 0.7 or higher
  • DBus 1.0 or higher
  • HAL 0.5.8 or higher
  • GNOME 2.16 or higher


firefox system requirements

Operating Systems

  • Mac OS X 10.6
  • Mac OS X 10.7
  • Mac OS X 10.8

Recommended Hardware

  • Macintosh computer with an Intel x86 processor
  • 512 MB of RAM
  • 200 MB hard drive space


firefox system requirements

Operating Systems

  • Windows XP SP2
  • Windows Server 2003
  • Windows Vista
  • Windows 7
  • Windows 8

Please note that while 32-bit and 64-bit versions of Windows Vista and Windows 7 can be used to run Firefox, only 32-bit Firefox creation is supported at this time


  • Pentium 4 or newer processor that supports SSE2
  • 512MB of RAM
  • 200MB of hard drive space

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How to Create Mozilla Firefox Profile?

Create a new Mozilla Firefox Profile

You can create an additional profile through the Mozilla Firefox Profile Manager while maintaining your originality, it is not only useful for different users but also useful for troubleshooting. You should not be removed from any existing profile, unless you are completely convinced that you will not need to get it again. If you have any issue with your current profile-

Then you can use your newly created additional profile in the same way, like import it into bookmarks immediately or move some basic / basic settings. While still able to return directly to its original profile. It is suggested that you stay behind from your old profile or export bookmarks, as a precaution, before going to the following steps

Below is a standard Firefox installation on the standard Windows operating system. If this does not apply to you, please see the profile manager.

If Firefox is open, then close it completely by choosing “File -> Exit”.

  1. Go to the Windows Start Menu (bottom left button) and then select ‘Run’. On Windows 7 or Vista, press “Window key + R” if you have not enabled the “Run Command” option for the Start menu.
  2. Enter Firefox.exe -P (i.e., Firefox Dot XA Space Hyphen P) and then click OK.

mozilla firefox profile

  • Click on the ‘Create Profile Firefox(button)’ – Select User Profile window that comes up.

mozilla firefox profile

  • Click on ‘Next’ in the ‘Create Profile Wizard’ window that appears above

mozilla firefox profile

  • Enter new profile name- Type a new name in the box and click on ‘FINISH’ Note: Unless you have read the warnings given under the custom profile location for Firefox, select “Choose folder …” Do not click on the button.

mozilla firefox profile

  • Clear the “Do not ask at startup” box so that it is unchecked (you can change it later) and click on the ‘Start Firefox’ box. Firefox starts with a new profile

mozilla firefox profile

Select Firefox – Go to User Profile window now it will show whenever you will start Firefox. If you decide that you do not want to see this window anymore. Check the ‘Do not ask at startup’ box if it appears next time. The last selected profile will automatically start when you start the next Firefox. You have to start the profile manager again to switch the profile.

Note: If you are creating a new profile for troubleshooting purposes, do not install an extension or theme for it. Also, remember that some extensions are installed globally (i.e., for all profiles) and you have to disable them in those add-ons manager.

Need Help? Call 1-855-969-1880.

Solutions For Mozilla Firefox Support

Restart your computer

Sometimes problems can be fixed by simply restarting your computer and then starting Firefox again.

Clear your cookies and cache

Many problems with loading web pages can be resolved by clearing Firefox’s cookies and cache:

  1. Click the Library button, click History and select Clear Recent History….
  2. In the Time Range to clear: drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now.

Restart Firefox in Safe Mode

Firefox Safe Mode is a troubleshooting mode that disables all extensions, uses the default theme, turns off hardware acceleration, and uses default toolbar settings and controls, among other things. To start Firefox in Safe Mode:

  1. Click the menu button, click Help and select Restart with Add-ons Disabled…. Firefox will start up with the Firefox Safe Mode dialogue.
  2. In the Firefox Safe Mode dialogue, click Start in Safe Mode.
  3. Check whether your problem is still happening while in Safe Mode.
  • If the problem still happens in Safe Mode, go on to step 4.
  • If the problem does not happen in Safe Mode, see the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article and follow the instructions under The problem does not occur in Safe Mode to narrow down the cause.

Reinstall Firefox

Some Firefox issues can be caused by a problem with one of the Firefox program files. Follow these steps to completely remove and reinstall Firefox. This process will not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

Note: You might want to print these steps or view them in another browser.

  1. Download the latest official version of Firefox from org.
  2. Exit Firefox:

Click the Firefox menu, then click Exit.

  1. Uninstall Firefox from your computer.
  2. Delete the Firefox program folder, which is located in one of these locations by default:
    • C:\Program Files\Mozilla Firefox
    • C:\Program Files (x86)\Mozilla Firefox
  3. Reinstall Firefox – see How to download and install Firefox on Windows for instructions.

Now start Firefox and check to see if your problem has been fixed. If it hasn’t, continue with the next troubleshooting method.

Refresh Firefox

The Refresh Firefox feature can fix many issues by restoring your Firefox profile to its default state while saving your essential information.

  1. Click this Refresh Firefox button directly, if you are viewing this page in Firefox.
    This won’t work if you are using a different browser or on a mobile device.

    • You can also find a Refresh Firefox button at the top of the Firefox about: support Troubleshooting Information
  2. To continue, click Refresh Firefox in the confirmation window that opens.
  3. Firefox will close to refresh itself. When finished, a window will list your imported information. Click Finish and Firefox will open.

Need Help? Call +1-855-969-1880 for firefox support.

Fix Firefox Problems Diagnosis and Troubleshooting

By following the Fix Firefox troubleshooting methods below, most problems with Firefox can be fixed. Try these steps in the sequence If some methods does not work, go to the next one if you need additional assistance with any of these, then we have a community of volunteers with whom we are standing.


  • Restart your pc
  • Clear your cookies and cache
  • Restart Firefox in Safe Mode
  • Restore Firefox
  • Refresh Firefox
  • Create a new Firefox profile
  • Other solutions
  • Troubleshoot your plugins
  • Check software for conflict with your internet security
  • Check for malware

1. Restart your pc

Sometimes problems can be solved by restarting your PC and then restarting Firefox.

fix firefox error

2. Clear cookies and cache from your PC

There are many problems when we load a web page, the cookies and cache of Firefox can be solved by clearing:

  • Click the menu button, select History and select Clear Recent History ..
  • In the time frame to clear: drop-down, select everything.
  • Click the arrow next to the details to display a list of items that can be cleaned.
  • Select both cookies and cache
  • Click clear now

fix firefox error

3. Restart Firefox in Safe Mode

In Firefox Safe Mode all extensions will disable, uses default themes, closes hardware acceleration, and uses other tools to control the default toolbar settings and controls. For start:

  • Click on the menu button, click Help and choose Restart with Disable Add-ons …. Firefox starts with Safe Mode dialogue
  • Note: While launching Firefox, you can also start Firefox in safe mode by pressing the key on the shift key.
  • In the Firefox Safe Mode dialogue, click Start in safe mode.
  • Check whether your problem is still being taken in safe mode or not.

If the problem is still in safe mode, skip to step 4

  1. If the problem is not in safe mode, to resolve issues with common Firefox issues, troubleshoot problems with extensions, themes and hardware acceleration and follow the instructions problem is not in safe mode to reduce the problem.

fix firefox error

4. Restore Firefox into your system

Due to one of the Firefox program files, there may be some Firefox issues that follow these steps to completely remove and restore Firefox. This process will not delete your Firefox profile data (such as bookmarks and passwords) because this information is stored in a different location.

Note: You want to print these steps or you can see them in another browser.

  • Download the latest official version of Firefox
  • Exit Firefox: Click the menu button, and then click Exit
  • Uninstall Firefox from your computer
  • Remove the Firefox program folder, which is located in one of these locations by default:
  • C: \ Program Files \ Mozilla Firefox
  • C: \ Program Files (x86) \ Mozilla Firefox

5. Firefox Restore – How to download and install Firefox on Windows for instructions.

fix firefox error

Now start Firefox and see if your problem is fixed. If not, continue with the next troubleshooting method.

6. Refresh Firefox

Refresh FireFox feature may restore many of your most important problems by restoring your Firefox profile to its default state while saving your essential information.

Note: While using the latest feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved, however, your extensions and themes will be deleted and your preferences will be reset.

  1. Click on the menu button and then click help.
  2. From the Help menu choose Troubleshooting Information.

If you’re unable to access the Help menu, type about: support in your address bar to bring up the Troubleshooting Information page.

3. Click on the Refresh Firefox button in the top-right corner of the Troubleshooting Information page

fix firefox error

  1. To continue, click on Refresh Firefox in the confirmation window that opens.
  2. When the firefox automatically closes to refresh, a window will list your imported information. Click on the finish and Firefox will open

Note: If you are unable to find the latest Firefox button on your version of Firefox, then there is also a refreshing firefox button in the Safe Mode window in Firefox, if you cannot normally start Firefox, you can manually start a You can refresh by creating a new profile. See instructions for creating a new profile

7. Create a new Firefox profile

 Sometimes files in your Firefox profile folder that refresh Firefox (such as bookmark and browsing history) may be caused by a problem. You can create a new, additional profile, which will not include any data from older Firefox. See Profile Manager Use for Creating and Deleting Firefox Profiles for Instructions

Need Support? Call 1-855-969-1880 for firefox support.